Usability Testing: Too Early? Too Much Talking? Too Many Problems?

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  • JUS2016

    Submitted manuscript, 154 KB, PDF document

Usability testing has evolved in response to a search for tests that are cheap, early, easy, and fast. In addition, it accords with a situational definition of usability, such as the one propounded by ISO. By approaching usability from an organizational perspective, this author argues that usability should (also) be evaluated late, that usability professionals should be wary of thinking aloud, and that they should focus more on effects achievement than problem detection.
Original languageEnglish
JournalJournal of Usability Studies
Volume11
Issue number3
Pages (from-to)83-88
Number of pages6
ISSN1931-3357
Publication statusPublished - 2016

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